Readlino respects your privacy. This policy explains what we collect, how we use it, how it is protected, and your rights under GDPR and CCPA.

Information we collect

Order information: name, shipping address, email, phone number.
Payment information: processed and stored by Stripe — we never see or store full card details.
Browsing data, cookies, and IP address: when you visit Readlino we automatically receive your IP address, browser type, device type, referring URL, and pages viewed. We use essential cookies to keep your cart and session working, and aggregate analytics cookies (page views, time on site) to understand how the site is used. We do not use third-party advertising or tracking cookies.

How we use information

To process and ship your order.
To send order confirmations, shipping notifications, and support replies.
To detect fraud and protect site security (IP + session data).
To improve product listings and customer experience (aggregate analytics only).

Sharing

We share information only with the third parties required to fulfill your order — payment processing (Stripe) and shipping (USPS). We do not sell, rent, or trade customer information.

Security

The site is served over HTTPS/SSL. Payment data is handled exclusively by Stripe over an encrypted PCI-compliant connection.

Your rights under GDPR (EU/EEA/UK visitors)

If you are located in the European Economic Area or United Kingdom, you have the right to:

Access the personal data we hold about you.
Rectify inaccurate personal data.
Erase your personal data (the "right to be forgotten"), subject to our legal record-keeping duties.
Restrict or object to processing of your data.
Data portability — receive a copy of your data in a structured, machine-readable format.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with your local data protection authority.

Our legal bases for processing are: contract (to fulfill your order), legitimate interest (fraud prevention, analytics), and consent (non-essential cookies).

Your rights under CCPA (California residents)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose.
Delete personal information we have collected (subject to legal exceptions).
Opt out of the sale or sharing of personal information — we do not sell or share personal information for cross-context behavioral advertising.
Non-discrimination for exercising your CCPA rights.
Correct inaccurate personal information.

To exercise any GDPR or CCPA right, email support@readlino.shop. We respond within 30 days.

Cookies

We use a minimal set of cookies: essential cookies (cart, session, CSRF) and first-party analytics. You can disable cookies in your browser settings; essential cookies are required for checkout to function.

Children's privacy

Readlino sells children's books to adults. We do not knowingly collect personal information from anyone under 13.

Data controller & contact

The data controller responsible for handling your personal data under this policy is Nina Feugier, Founder, Readlino, based at 2200 W St, Omaha, NE 68107, United States.