FAQ
Everything you need to know about ordering printed children's books from Readlino.
+Do you have a physical store I can visit?
No — Readlino is an online-only retailer. We don't have a public storefront. You can browse and purchase all our books through this website, and we ship directly to your address. Our listed address is a business and fulfillment location, not open to walk-in shopping.
+Where do you ship?
We ship to addresses within the United States only. Free shipping on every order.
+How long does delivery take?
Handling takes 1–3 business days (Mon–Fri), transit takes 2–5 business days (Mon–Fri). Total estimated delivery is 3–8 business days.
+What is your return policy?
You may return any book within 14 days of delivery in new, unused condition and original packaging. There is no restocking fee. Refunds are processed within 14 days of us receiving the return.
+Can I cancel my order?
Yes — orders can be cancelled within 24 hours of placement, free of charge, by emailing support@readlino.shop.
+How do I pay?
We accept Visa, Mastercard, American Express, and Discover through Stripe's encrypted checkout. All prices are in USD.
+Do you sell ebooks?
No. Readlino sells only physical, printed children's books.
+Are your books new?
Yes — every book is brand new, sourced directly from established publishers.
+How do I track my order?
A tracking number is emailed when your order ships. You can also enter your order number on our Track Order page.
