Privacy Policy

Last updated: June 6, 2026

At Readlino ("we", "us", "our"), your privacy matters. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase. We are committed to compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Personal details — name, email address, phone number, billing and shipping address.
• Order information — products purchased, order value and transaction history.
• Order details — products purchased and order value. We accept Cash on Delivery (COD) only and do not collect or store card or bank details.
• Technical data — IP address, browser type, device information and pages visited via cookies and similar technologies.

2. How We Use Your Information

• To process and deliver your orders and provide customer support.
• To send order confirmations, shipping updates and, with your consent, marketing communications.
• To improve our website, products and services.
• To prevent fraud and ensure the security of our store.
• To comply with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR)

We process your data on the basis of contract performance (to fulfil your orders), legitimate interests (to operate and improve our business), consent (for marketing), and legal obligations.

4. Sharing Your Information

We share data only with trusted service providers who help us operate — payment processors, shipping carriers and analytics providers — under strict confidentiality. We never sell your personal data.

5. Your Rights

Under GDPR and similar laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to fulfil the purposes described in this policy and to comply with legal, accounting or reporting requirements.

7. Data Security

We use SSL encryption and appropriate technical and organizational measures to protect your data. While no method of transmission is 100% secure, we work hard to safeguard your information.

8. Cookies

We use cookies to operate the store and improve your experience. See our Cookie Policy for details and how to manage your preferences.

9. Children's Privacy

Our store is intended for use by adults purchasing for children. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.